By Aly Card, Lainey Stevens and Madison Jimenez
Stout’s Carpet and Flooring–located at 2 Private Road 2050–is a local business that takes pride in giving back to the community that has given so much to them.
Mitchell and Lisa Stout, owners of Stout’s Carpet and Flooring, encourage buying and spending local. Raising their two daughters in the Oxford School District and now Ole Miss, Lisa said she realizes the benefits of how important it is for locals, including herself, to spend their money in the community.
“My money is going back into the community too, so what you’re spending with me I’m spending here in Oxford,” Lisa said.
Not only do the Stouts invest their time, energy and money into the community, they also invest in hiring employees who want to do the same. Lisa realizes the importance of hiring like-minded employees who want to commit to the Oxford community and want to see the business grow and succeed. Clay Martin, Stout’s general manager, understands how vital it is for employees to genuinely want the business to be on top.
“When you come in Stout’s, it’s local people. We live here and do life here. This isn’t just a job. It’s more of us being part of the community, so we want people to have that feeling when they come in the door. We aren’t just here to sell, we are here to help,” Martin said.
Stout’s has been a family-run business in Oxford for over 30 years and prides itself on being family-oriented. The team of employees at Stout’s has become part of the family, too. The employees said they want their customers to have faith in them that they will get the job done no matter what it takes, and it comes as no surprise that they have been rated “Best Carpet Store” by the community for several years.
“They know we’re going to have access to their things in their house, and I just think that they feel comfortable enough with us and that they know we’re going to treat them like we would want to be treated if we were having something done at our house,” Lisa said.
Stout’s continues to find ways to help those who put their trust in them. Martin emphasized that when a problem arises, being able to fix the problem instead throwing it out and redoing it can mean the world to their customers. Even saving the customer thousands of dollars by doing this makes the team at Stout’s feel like they have accomplished something worth doing.