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FNB Oxford, Tupelo Introduce Interactive Teller Machines
By Talbert Toole
Lifestyles Editor
talbert.toole@hottytoddy.com
Photo via FNB.
FNB Oxford—and its branches in Tupelo—have introduced a new “interactive Teller Machine” (iTM) which allow its patrons a personal, face-to-face interaction with a live bank teller.
There are several key features that will enhance the banking experience for the bank’s customers, according to Melanie Thompson, marketing manager of FNB.
Although the new iTM offer a variety of new features, Thompson said the most popular feature thus far has been the ability to extend banking hours through the virtual teller.
The iTMs are activated when a customer simply touches the screen, then a teller appears onto the video monitor.
Photo via FNB.
Customers now have the ability to make a loan payment, deposit a check or ask a banking question via the iTMs.
Thompson said the new addition is another reason why residents of Oxford and Tupelo should bank with FNB.
“FNB is open to our customers to do live transactions more than any other bank in our market area,” Thompson said.
The bank has been promoting specifically the extended hours feature in hopes that customers, current or future, will not be missing out, according to Thompson.
“Most people that use the iTMs are excited to know they have options when the branches are closed,” she said. “Surprisingly enough, we even have some customers who prefer the iTM.”
With the extended hours, Thompson said the bank is able to securely provide live tellers to several locations for longer hours than a traditional branch, or any of its competitors.
The iTMs are located at the South Lamar Location, one on the Square at FNB’s main office, and one in Tupelo at the Fairpark branch. An additional iTM will be coming soon to the Oxford Commons location in 2019.
Customers can conduct banking business at the available iTMs from 7 a.m. to 7 p.m. Monday through Friday, along with Saturday banking at the three respective locations from 9 a.m. to 12 p.m.
For more information on FNB or its new iTM services, visit the bank’s website.
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